All my tennis and badminton equipment serviced/purchased there has been at the highest quality level and performed most professionally and finest workmanship. The products and services are competitively priced.
Walked to the shoe department. A young man asked if he could help me. I said i wear a 13 wide. He said depending on the shoe, he might have stock. I said i was looking for a running shoe. He asked me to take off my shoes and walk towards a wall across the store. I did, then he had me walk back. Next he measured both feet. My left foot is a SIZE bigger!! No one ever told me that. I guess it kept growing.
He said i need to go up to 14, and that he would go in the back and see what he had. He brought out a pair of Asics 13, which were indeed too short. Then tried on the Brooks 14, and they were perfect. Totally perfect from the beginning. They had a “buy one pair get 50% off another pair” sale. I asked if they had a more casual shoe or sandal. He showed me a size 14 sandal they have. The style was not compelling, so he said he would give 20% off the Brooks! Got 6 pair of socks too.
Excellent customer service! I tried several different kinds of shoes and inserts, but continued to feel incredible pain from plantar fasciitis. I went in one evening after work and met Thomas. He watched me walk across the room a couple of times, figured out my problem and found me the perfect inserts. For the first time in 6 months, my feet don’t hurt! The podiatrist couldn’t even do that! I will definitely return.
I recently purchased a pair of new running shoes here. The sales associate was incredibly knowledgable and helpful. She took the time to explain to me why she was selecting the various shoes I was trying on. At no point during my visit did I feel rushed or like just another person in the store; it was very personal and inviting. I left the store with an awesome pair of shoes that fit me perfectly. I will be returning here in the future for all my shoe purchases!